Continuity management COPL

The provision of service continuity planning and support. This includes the identification of information systems which support critical business processes, the assessment of risks to those systems' availability, integrity and confidentiality and the co-ordination of planning, designing, testing and maintenance procedures and contingency plans to address exposures and maintain agreed levels of continuity. This function should be performed as part of, or in close cooperation with, the function which plans business continuity for the whole organisation.

Levels

Defined at these levels:

Click to learn why SFIA skills are not defined at all 7 levels.

Continuity management: Levels 1-3

This skill is not typically observed when working at these levels of responsibility.

Continuity management: Level 4

Provides input to the service continuity planning process and implements resulting plans.

Continuity management: Level 5

Owns the service continuity planning process and leads the implementation of resulting plans. Coordinates the identification by specialists across the organisation of information and communication systems which support the critical business processes, and the assessment of risks to the availability, integrity, and confidentiality of those systems. Evaluates the critical risks associated with these systems and identifies priority areas for improvement. Coordinates the planning, designing, testing of maintenance procedures and contingency plans to address exposure to risk and ensure that agreed levels of continuity are maintained.

Continuity management: Levels 6-7

This skill is not typically observed when working at these levels of responsibility.