SFIA View: Service management
Skills at a glance
Skills by category
| Skill | Levels | ||||||
|---|---|---|---|---|---|---|---|
| Service level management SLMO | 2 | 3 | 4 | 5 | 6 | 7 | |
| Service catalogue management SCMG | 3 | 4 | 5 | ||||
| Availability management AVMT | 4 | 5 | 6 | ||||
| Capacity management CPMG | 4 | 5 | 6 | ||||
| Incident management USUP | 2 | 3 | 4 | 5 | |||
| Problem management PBMG | 3 | 4 | 5 | ||||
| Change control CHMG | 2 | 3 | 4 | 5 | 6 | ||
| Asset management ASMG | 2 | 3 | 4 | 5 | 6 | ||
| Service acceptance SEAC | 4 | 5 | 6 | ||||