SFIA 9 skills directory A–Z

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Generic attributes, business skills and behavioural factors: also known as workplace skills, employability skills, 21st-century skills, transferable skills, transversal skills, durable skills, power skills, or soft skills
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Title	Skill code	Description
Software design	SWDN	Architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles.
Solution architecture	ARCH	Developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes.
Sourcing	SORC	Managing, or providing advice on, the procurement or commissioning of products and services.
Specialist advice	TECH	Providing authoritative, professional advice and direction in a specialist area.
Stakeholder relationship management	RLMT	Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
Storage management	STMG	Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives.
Strategic planning	ITSP	Creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives.
Subject formation	SUBF	Specifying, designing and developing curricula within a structured and systematic education environment.
Supplier management	SUPP	Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality.
Sustainability	SUST	Advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations.
System software administration	SYSP	Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.
Systems and software lifecycle engineering	SLEN	Establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services.
Systems design	DESN	Designing systems to meet specified requirements and agreed systems architectures.
Systems development management	DLMG	Planning, estimating and executing systems development work to time, budget and quality targets.
Systems installation and removal	HSIN	Installing and testing, or decommissioning and removing, systems or system components.
Systems integration and build	SINT	Planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services.
Teaching	TEAC	Delivering and assessing curricula in a structured and systematic education environment.
Technology service management	ITMG	Managing the provision of technology-based services to meet defined organisational needs.
Threat intelligence	THIN	Developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation.
User acceptance testing	BPTS	Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied.
User experience analysis	UNAN	Understanding the context of use for systems, products and services and specifying user experience requirements and design goals.
User experience design	HCEV	Producing design concepts and prototypes for user interactions and experiences of a product, system or service.
User experience evaluation	USEV	Validating systems, products or services against user experience goals, metrics and targets.
User research	URCH	Identifying users' behaviours, needs and motivations using observational research methods.
Vulnerability assessment	VUAS	Identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact.
Vulnerability research	VURE	Conducting applied research to discover, evaluate and mitigate new or unknown security vulnerabilities and weaknesses.
Workforce planning	WFPL	Strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs.