Michael Davies

With more than 30 years of experience in service management. I have worked in the UK and Australia as a software diagnostician, support manager, services consultant, training manager and quality manager. I helped to introduce ITIL® into Australia and New Zealand; and, over the 20 years since then, have worked with many organisations to put the guidance into practice and ensure that service organisation have the skills that they need to provide excellent ICT services..

Chartered Fellow of the BCS 

Senior Member of the Australian Computer Society 

Fellow in Service Management 

itSMF Australia Lifetime Achievement Award 2015

Contact: Michael Davies

Company: Michael Davies Service Management Consulting

Email: [email protected]

Phone: +61 416 040 953

Base: Melbourne, Australia

Area served: Australia and New Zealand