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SFIA
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The global skills and competency framework for a digital world

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SFIA version 8
Framework status: Beta
Current framework is Version 7
Navigation
  • SFIA 8 Levels of responsibility
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    • SFIA - artificial intelligence and machine learning
    • Service management
      • Mapping SFIA skills to service management practice areas and roles
    • Service design
    • Behaviours/soft skills in SFIA
    • T-shaped roles
    • Mapping SFIA with industry frameworks
    • SFIA and Blockchain
    • Computational science skills in SFIA
    • Readability
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Service management https://sfia-online.org/en/sfia-8/themes-for-sfia-8/service-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg

Service management

Mapping SFIA skills to service management practice areas and roles

Mapping SFIA skills to ITIL® 4 practice areas and service management roles
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