#1497 New skill for audio-visual systems support change request resolved

Existing skills don't cover support activities for complicated AV systems (e.g. lecture theatres, medical imaging environments, conferencing environments)

AV systems support requires diagnosing and resolving issues from a range of potentially unlreated systems (including IT systems, OT systems, and AV). This is separate from IT support, networking support, but might have some overlap with more generic OT or IoT support.

Copied from SFIA 9. See there for any old comments.

Current status of this request: resolved

What we decided

What's next, and why we're not adding new AV skills

We're looking at three ways to make SFIA easier to use for AV professionals: adding "audio-visual" as a recognised term on the relevant existing skills, publishing example role profiles (such as AV Systems Designer, AV Installation Engineer, and AV Support Engineer) showing how those skills combine in practice, and staying open to talking with AV industry bodies about closer alignment in future.

We're not creating brand new AV skills right now. SFIA already covers the underlying work through skills like hardware design, network design, systems integration, and technical support; AV is a context those skills apply to, not a gap in the framework. Adding a new skill for every industry context would make SFIA harder to use, not easier. If that changes, we'll revisit it.