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#1619 Embed Active Demand Challenge, Service Tier Trade-offs, and Unnecessary Service/Data Retirement into Demand Management (DEMM) [GreenOps] change request pending

Amend DEMM at Levels 4–6 to include actively challenging whether services, features, or datasets should exist, evaluating availability tier trade-offs against environmental impact, and initiating retirement of low-value demand.

CR Raised in consultation with global GreenOps industry groups.

Problem Statement

SFIA 9 Demand Management (DEMM) focuses on discovering, analysing, and fulfilling business demand for services under the implicit assumption that demand is fixed and must be satisfied. This leads to "zombie" services, over-provisioned availability tiers, and indefinite data retention. DEMM lacks explicit competencies for actively challenging demand, evaluating the cost/carbon trade-offs of service levels, and retiring low-value services, features, and datasets.

Proposed Change

Amend DEMM descriptors at Levels 4–6:

  • Level 4 (Enable): Analyses service and dataset utilisation trends; identifies idle or low-value services/data for potential rationalisation or retirement.
  • Level 5 (Ensure, Advise): Challenges business demand by evaluating whole-life cost and carbon impacts; advises service owners on availability tier trade-offs and plans service/data retirement initiatives.
  • Level 6 (Initiate, Influence): Sets organisational demand management policies that mandate regular service value reviews, establishes formal criteria for retiring obsolete services/data, and balances business value with environmental impact.

Rationale

  • Directly addresses the primary failure mode of business service owners who treat demand as fixed, forcing IT to optimise services that should be retired.
  • Promotes proactive elimination of technology waste at the business source.

 

Note: More than 36 jurisdictions globally are actively adopting or aligning their corporate disclosure regulations with the IFRS Sustainability Disclosure Standards (ISSB) to create a global baseline for climate and sustainability reporting. Beyond the UK, the EU, and Australia, numerous other countries have formally finalised their approach to adopt or closely align with these rules, including Brazil, Canada, Chile, China, Hong Kong, Japan, Malaysia, Mexico, Nigeria, Qatar, and Turkey. Additionally, nations such as Singapore, South Korea, India, and Indonesia are in advanced stages of implementing ISSB-aligned frameworks. View official implementation maps and country-by-country data on the IFRS Foundation Jurisdictional Profiles page.

Proposed change applies to Demand management

Current status of this request: pending