Search results Are you looking for SFIA skills or other resources such as skills profiles, guidelines, training, mappings, bodies of knowledge, licensing? Search for SFIA skills only Filter to resources only 7503 items matching your search terms. September 2020 - SFIA 8 consultation update A 2 minute update on the SFIA 8 consultation - and a reminder of how you can get involved. Located in News September 2022 - SFIA update Webinar recordings and slides | Behavioral factors | SFIA plans | National initiatives | Translations Located in News September 2023 - SFIA update Shaping the road map for SFIA Located in News Service acceptance Managing the process to obtain formal confirmation that service acceptance criteria have been met. Located in SFIA 9 / Skills Service catalogue management Providing a source of consistent information about available services and products to customers and users. Located in SFIA 9 / Skills Service design How SFIA supports service design. Located in Resources / About SFIA views Service design personas An exercise in using personas to highlight different approaches to service design. Located in SFIA 9 / SFIA 9 release notes / SFIA 9 - Service design Service design resources Definitions of service design from a number of trusted sources. Located in Resources / About SFIA views / Service design Service level management Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets. Located in SFIA 9 / Skills Service management Located in SFIA 9 / … / SFIA 9 full framework view / Delivery and operation < Previous 10 items 1 ... 517 518 519 520 521 522 523 ... 751 Next 10 items > Sort by relevance date (newest first) alphabetically SFIA version Filter the results Where to search Current SFIA version Older SFIA versions Other resources Item type Select All/None Change Request FAQ FAQ Item File Folder Framework Generic Attribute Menu News Item Page Raw Page Responsibility Skill New items since Yesterday Last week Last month Ever
