Search results Are you looking for SFIA skills or other resources such as skills profiles, guidelines, training, mappings, bodies of knowledge, licensing? Search for SFIA skills only Filter to resources only 7482 items matching your search terms. Market research Gathering, analysing and interpreting data about markets, customers and competitors to inform business decisions and strategies. Located in SFIA 9 / Skills Customer engagement and loyalty Developing and executing strategies to attract, engage and retain customers through targeted communications and loyalty initiatives. Located in SFIA 9 / Skills Customer experience Ensuring the delivery of high-quality interactions and experiences that meet customer expectations across all touchpoints and channels. Located in SFIA 9 / Skills Brand management Managing brand strategy to establish and enhance brand identity and value aligned with organisational goals. Located in SFIA 9 / Skills Deployment Transitioning software from development to live usage, managing risks and ensuring it works as intended. Located in SFIA 9 / Skills Analytical classification and coding Interpreting information and assigning classifications or labels based on domain-specific knowledge, standards and guidelines to enable data analysis and use. Located in SFIA 9 / Skills Delivery management Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles. Located in SFIA 9 / Skills Artificial intelligence (AI) and data ethics Implementing and promoting ethical practices in the design, development, deployment and use of AI and data technologies. Located in SFIA 9 / Skills Accessibility and inclusion Driving accessibility and inclusion in services and products. Located in SFIA 9 / Skills Data analytics Enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. Located in SFIA 9 / Skills < Previous 10 items 1 ... 351 352 353 354 355 356 357 ... 749 Next 10 items > Sort by relevance date (newest first) alphabetically SFIA version Filter the results Where to search Current SFIA version Older SFIA versions Other resources Item type Select All/None Change Request FAQ FAQ Item File Folder Framework Generic Attribute Menu News Item Page Raw Page Responsibility Skill New items since Yesterday Last week Last month Ever
