Search results 3072 items matching your search terms. Service acceptance Managing the process to obtain formal confirmation that service acceptance criteria have been met. Located in SFIA 9 / Skills Asset management Managing the full lifecycle of assets from acquisition, operation, maintenance to disposal. Located in SFIA 9 / Skills Change control Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated. Located in SFIA 9 / Skills Problem management Managing the lifecycle of all problems that have occurred or could occur in delivering a service. Located in SFIA 9 / Skills Incident management Coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services. Located in SFIA 9 / Skills Capacity management Ensuring service components have the capacity and performance to meet current and planned business needs. Located in SFIA 9 / Skills Availability management Ensuring services deliver agreed levels of availability to meet the current and future needs of the business. Located in SFIA 9 / Skills Service catalogue management Providing a source of consistent information about available services and products to customers and users. Located in SFIA 9 / Skills Service level management Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets. Located in SFIA 9 / Skills Facilities management Planning, designing and managing the buildings, space and facilities which, collectively, make up the IT estate. Located in SFIA 9 / Skills < Previous 10 items 1 ... 294 295 296 297 298 299 300 ... 308 Next 10 items > Sort by relevance date (newest first) alphabetically Filter the results Current SFIA version Entire site Item type Select All/None Skill Page Responsibility Menu File Folder News Item Change Request Framework Generic Attribute New items since Yesterday Last week Last month Ever Subscribe to an always-updated RSS feed.
