Search results Are you looking for SFIA skills or other resources such as skills profiles, guidelines, training, mappings, bodies of knowledge, licensing? Search for SFIA skills only Filter to resources only 7431 items matching your search terms. Service management Located in Help and resources / About SFIA views Service-Level-Management Das Vereinbaren von Zielen für Service-Levels und das Bewerten, Überwachen und Verwalten der Bereitstellung von Diensten anhand der Ziele. Located in SFIA 9 / Kompetenzen Serviceannahme Das Verwalten des Prozesses zum Erhalt einer formellen Bestätigung, dass die Kriterien zur Serviceannahme erfüllt wurden. Located in SFIA 9 / Kompetenzen Services de sécurité Located in SFIA 9 / … / Vue complète du cadre SFIA 9 / Livraison et exploitation Services de sécurité Located in SFIA 9 / … / SFIA 9 Vue de l'informatique d'entreprise / Livraison et Exploitation Services de sécurité Located in SFIA 9 / … / Vue complète du cadre SFIAv9 / Livraison et Exploitation Services de sécurité Located in SFIA 9 / … / SFIAv9 Vue de l'informatique d'entreprise / Livraison et Exploitation Servicios de seguridad Located in SFIA 9 / … / Vista completa del marco de trabajo de SFIA 9 / Prestación y funcionamiento Servicios de seguridad Located in SFIA 9 / … / Vista de TI empresarial de SFIA 9 / Prestación y funcionamiento Serviços de atendimento ao cliente Gerenciamento e operação das funções de serviço ao cliente ou central de serviços. Located in SFIA 9 / Habilidades < Previous 10 items 1 ... 516 517 518 519 520 521 522 ... 744 Next 10 items > Sort by relevance date (newest first) alphabetically SFIA version Filter the results Where to search Current SFIA version Older SFIA versions Other resources Item type Select All/None Change Request File Folder Framework Generic Attribute Menu News Item Page Responsibility Skill New items since Yesterday Last week Last month Ever