Search results Are you looking for SFIA skills or other resources such as skills profiles, guidelines, training, mappings, bodies of knowledge, licensing? Search for SFIA skills only Filter to resources only 7449 items matching your search terms. Service catalogue management Providing a source of consistent information about available services and products to customers and users. Located in SFIA 9 / Skills Service design How SFIA supports service design. Located in Help and resources / About SFIA views Service design personas An exercise in using personas to highlight different approaches to service design. Located in SFIA 9 / SFIA 9 release notes / SFIA 9 - Service design Service design resources Definitions of service design from a number of trusted sources. Located in Help and resources / About SFIA views / Service design Service level management Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets. Located in SFIA 9 / Skills Service management Located in SFIA 9 / … / SFIA 9 full framework view / Delivery and operation Service management Located in SFIA 9 / … / SFIA 9 Enterprise IT view / Delivery and operation Service management Located in Help and resources / About SFIA views Service-Level-Management Das Vereinbaren von Zielen für Service-Levels und das Bewerten, Überwachen und Verwalten der Bereitstellung von Diensten anhand der Ziele. Located in SFIA 9 / Kompetenzen Serviceannahme Das Verwalten des Prozesses zum Erhalt einer formellen Bestätigung, dass die Kriterien zur Serviceannahme erfüllt wurden. Located in SFIA 9 / Kompetenzen < Previous 10 items 1 ... 515 516 517 518 519 520 521 ... 745 Next 10 items > Sort by relevance date (newest first) alphabetically SFIA version Filter the results Where to search Current SFIA version Older SFIA versions Other resources Item type Select All/None Change Request File Folder Framework Generic Attribute Menu News Item Page Raw Page Responsibility Skill New items since Yesterday Last week Last month Ever
