SFIA 9 Multi-View

The global skills and competency framework for the digital world
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Development and implementation
Core software engineering
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Managing requirements through the entire delivery and operational lifecycle.
Requirements definition and management
REQM
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Architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles.
Software design
SWDN
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Developing software components to deliver value to stakeholders.
Programming/software development
PROG
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Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.
Configuration management
CFMG
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Assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing.
Functional testing
TEST
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Assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards.
Non-functional testing
NFTS
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Planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services.
Systems integration and build
SINT
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Developing models and diagrams to represent, communicate and manage data requirements and data assets.
Data modelling and design
DTAN
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Planning, estimating and executing systems development work to time, budget and quality targets.
Systems development management
DLMG
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Developing and operating a measurement capability to support agreed organisational information needs.
Measurement
MEAS
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Related disciplines
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Managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement.
Product management
PROD
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Delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts.
Project management
PRMG
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Developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes.
Solution architecture
ARCH
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Ensuring successful delivery of new or updated products and services through effective leadership and collaboration within defined delivery cycles.
Delivery management
DEMG
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Designing systems to meet specified requirements and agreed systems architectures.
Systems design
DESN
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Designing and developing reliable real-time software typically within embedded systems.
Real-time/embedded systems development
RESD
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Specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards.
Hardware design
HWDE
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User centred design
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Identifying users' behaviours, needs and motivations using observational research methods.
User research
URCH
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Producing design concepts and prototypes for user interactions and experiences of a product, system or service.
User experience design
HCEV
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Safety critical systems
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Applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments.
Safety engineering
SFEN
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Assessing safety-related software and hardware systems to determine compliance with standards and required levels of safety integrity.
Safety assessment
SFAS
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Enterprise change and transformation
Change implementation
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Developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services.
Portfolio management
POMG
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Identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives.
Programme management
PGMG
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Change analysis
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Investigating business situations to define recommendations for improvement action.
Business situation analysis
BUSA
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Defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment.
Feasibility assessment
FEAS
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Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied.
User acceptance testing
BPTS
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Delivery and operation
Technology management
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Managing the provision of technology-based services to meet defined organisational needs.
Technology service management
ITMG
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Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Release management
RELM
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Transitioning software from development to live usage, managing risks and ensuring it works as intended.
Deployment
DEPL
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Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.
Infrastructure operations
ITOP
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Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.
System software administration
SYSP
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Establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services.
Systems and software lifecycle engineering
SLEN
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Service management
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Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.
Change control
CHMG
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Ensuring service components have the capacity and performance to meet current and planned business needs.
Capacity management
CPMG
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Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets.
Service level management
SLMO
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Delivering management, technical and administrative services to support and maintain live applications.
Application support
ASUP
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Managing the process to obtain formal confirmation that service acceptance criteria have been met.
Service acceptance
SEAC
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Coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services.
Incident management
USUP
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Managing and operating customer service or service desk functions.
Customer service support
CSMG
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Managing the lifecycle of all problems that have occurred or could occur in delivering a service.
Problem management
PBMG
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Ensuring services deliver agreed levels of availability to meet the current and future needs of the business.
Availability management
AVMT
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Security services
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Identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact.
Vulnerability assessment
VUAS
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Testing the effectiveness of security controls by emulating the tools and techniques of likely attackers.
Penetration testing
PENT
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Relationships and engagement
Stakeholder management
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Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
Stakeholder relationship management
RLMT
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Supplier management
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Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality.
Supplier management
SUPP
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Managing and operating formal contracts, addressing supplier and client needs in product and service provision.
Contract management
ITCM
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Quality and economics
Software economics
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Developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation.
Budgeting and forecasting
BUDF
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Planning, controlling and analysing costs to enable the effective use of financial resources.
Cost management
COMG
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Assessing the attractiveness of possible investments or projects.
Investment appraisal
INVA
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Forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes.
Benefits management
BENM
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Security and privacy policies
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Defining and operating a framework of security controls and security management strategies.
Information security
SCTY
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Protecting against and managing risks related to the use, storage and transmission of data and information systems.
Information assurance
INAS
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Software quality
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Defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives.
Quality management
QUMG
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Assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met.
Quality assurance
QUAS
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Software engineering practices
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Systematically capturing, developing and leveraging vital knowledge to create value and enhance organisational performance.
Knowledge management
KNOW
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Applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines.
Scientific modelling
SCMO
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Creating abstract or distilled models of business scenarios, representing processes, data and roles to support decision-making and analysis.
Business modelling
BSMO
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Leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives.
Methods and tools
METL
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Implementing and promoting ethical practices in the design, development, deployment and use of AI and data technologies.
Artificial intelligence (AI) and data ethics
AIDE
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Providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements.
Organisational capability development
OCDV
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People and skills
People & skills management
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Acquiring, deploying and onboarding resources.
Resourcing
RESC
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Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results.
Performance management
PEMT
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Facilitating the professional development of individuals in line with their career goals and organisational requirements.
Professional development
PDSV
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Strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs.
Workforce planning
WFPL
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Generic attributes
Attributes
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No description available.
Autonomy
AUTO
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No description available.
Complexity
COMP
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No description available.
Influence
INFL
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No description available.
Knowledge
KNGE
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Business skills/Behavioural factors
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No description available.
Collaboration
COLL
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No description available.
Communication
COMM
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No description available.
Improvement mindset
IMPM
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No description available.
Creativity
CRTY
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No description available.
Decision-making
DECM
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No description available.
Digital mindset
DIGI
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No description available.
Leadership
LEAD
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No description available.
Learning and development
LADV
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No description available.
Planning
PLAN
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No description available.
Problem-solving
PROB
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No description available.
Adaptability
ADAP
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No description available.
Security, privacy and ethics
SCPE
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SFIA Levels of responsibility


SFIA's attributes of Autonomy, Influence and Complexity are the key to determining level of impact, responsibility and accountability. Click the SFIA level to find the details.
SFIA Level 1
Follow		 SFIA Level 2
Assist		 SFIA Level 3
Apply		 SFIA Level 4
Enable		 SFIA Level 5
Ensure, advise		 SFIA Level 6
Initiate, influence		 SFIA Level 7
Set strategy, inspire, mobilise
Performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. Learns and applies basic skills and knowledge. Provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. Actively learns through training and on-the-job experiences. Performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. Works under general direction, exercises discretion, and manages own work within deadlines. Proactively enhances skills and impact in the workplace. Performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. Provides authoritative guidance in their field and works under broad direction. Accountable for delivering significant work outcomes, from analysis through execution to evaluation. Influences the organisation significantly, makes high-level decisions, shapes policies, demonstrates thought leadership, fosters collaboration, and accepts accountability for strategic initiatives and outcomes. Operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.
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