SFIA 9 – A framework for DevOps & DevSecOps

The global skills and competency framework for the digital world
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DevOps culture
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Establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services.
Systems and software lifecycle engineering
SLEN
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Planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks.
Risk management
BURM
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Planning, designing and implementing an integrated organisation structure and culture.
Organisation design and implementation
ORDI
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Providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements.
Organisational capability development
OCDV
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Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
Stakeholder relationship management
RLMT
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Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA.
Competency assessment
LEDA
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Developing and operating a measurement capability to support agreed organisational information needs.
Measurement
MEAS
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Planning, estimating and executing systems development work to time, budget and quality targets.
Systems development management
DLMG
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Systematically capturing, developing and leveraging vital knowledge to create value and enhance organisational performance.
Knowledge management
KNOW
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Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results.
Performance management
PEMT
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Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing.
Employee experience
EEXP
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Planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture.
Job analysis and design
JADN
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DevOps automation
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Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.
Configuration management
CFMG
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Developing software components to deliver value to stakeholders.
Programming/software development
PROG
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Assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing.
Functional testing
TEST
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Assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards.
Non-functional testing
NFTS
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Planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services.
Systems integration and build
SINT
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Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Release management
RELM
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Transitioning software from development to live usage, managing risks and ensuring it works as intended.
Deployment
DEPL
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Installing, configuring, monitoring, maintaining databases and data stores, ensuring performance and security and adapting to evolving technologies.
Database administration
DBAD
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Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.
Infrastructure operations
ITOP
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Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied.
User acceptance testing
BPTS
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DevOps ways of working
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Leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives.
Methods and tools
METL
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Managing requirements through the entire delivery and operational lifecycle.
Requirements definition and management
REQM
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Architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles.
Software design
SWDN
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Developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes.
Solution architecture
ARCH
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Designing systems to meet specified requirements and agreed systems architectures.
Systems design
DESN
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Managing the lifecycle of all problems that have occurred or could occur in delivering a service.
Problem management
PBMG
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Coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services.
Incident management
USUP
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Identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact.
Vulnerability assessment
VUAS
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Testing the effectiveness of security controls by emulating the tools and techniques of likely attackers.
Penetration testing
PENT
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Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.
Change control
CHMG
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Defining and operating a framework of security controls and security management strategies.
Information security
SCTY
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Manages identity verification and access permissions within organisational systems and environments.
Identity and access management
IAMT
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Manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity.
Security operations
SCAD
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SFIA Levels of responsibility


SFIA's attributes of Autonomy, Influence and Complexity are the key to determining level of impact, responsibility and accountability. Click the SFIA level to find the details.
SFIA Level 1
Follow		 SFIA Level 2
Assist		 SFIA Level 3
Apply		 SFIA Level 4
Enable		 SFIA Level 5
Ensure, advise		 SFIA Level 6
Initiate, influence		 SFIA Level 7
Set strategy, inspire, mobilise
Performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. Learns and applies basic skills and knowledge. Provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. Actively learns through training and on-the-job experiences. Performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. Works under general direction, exercises discretion, and manages own work within deadlines. Proactively enhances skills and impact in the workplace. Performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. Provides authoritative guidance in their field and works under broad direction. Accountable for delivering significant work outcomes, from analysis through execution to evaluation. Influences the organisation significantly, makes high-level decisions, shapes policies, demonstrates thought leadership, fosters collaboration, and accepts accountability for strategic initiatives and outcomes. Operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.
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