SFIA 9 Multi-View

The global skills and competency framework for the digital world
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AI/ML foundations
AI and data literacy
1
2
3
4
5
6
7
Implementing and promoting ethical practices in the design, development, deployment and use of AI and data technologies.
Artificial intelligence (AI) and data ethics
AIDE
3
4
5
6
Designing and developing resources to transfer knowledge, develop skills and change behaviours.
Learning design and development
TMCR
2
3
4
5
Planning, designing and creating content that meets user-centred and organisational needs, encompassing textual information, graphical content and multimedia elements.
Content design and authoring
INCA
1
2
3
4
5
6
Transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media.
Learning delivery
ETDL
2
3
4
5
Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA.
Competency assessment
LEDA
2
3
4
5
6
AI/ML strategy, architecture and innovation
1
2
3
4
5
6
7
Creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives.
Strategic planning
ITSP
4
5
6
7
Aligning an organisation's technology strategy with its business mission, strategy and processes and documenting this using architectural models.
Enterprise and business architecture
STPL
5
6
7
Developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes.
Solution architecture
ARCH
4
5
6
Enabling the effective management and use of information assets.
Information management
IRMG
3
4
5
6
7
Coordinating information and technology strategies where the adoption of a common approach would benefit the organisation.
Information systems coordination
ISCO
6
7
Identifying and assessing new and emerging technologies, products, services, methods and techniques.
Emerging technology monitoring
EMRG
4
5
6
Systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination.
Formal research
RSCH
2
3
4
5
6
Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies.
Innovation management
INOV
5
6
7
Leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives.
Methods and tools
METL
2
3
4
5
6
Providing advice and recommendations, based on expertise and experience, to address client needs.
Consultancy
CNSL
4
5
6
7
Providing authoritative, professional advice and direction in a specialist area.
Specialist advice
TECH
4
5
6
Building the AI/ML models
1
2
3
4
5
6
7
Applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data.
Data science
DATS
2
3
4
5
6
Systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination.
Formal research
RSCH
2
3
4
5
6
Identifying and assessing new and emerging technologies, products, services, methods and techniques.
Emerging technology monitoring
EMRG
4
5
6
Developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments.
Machine learning
MLNG
2
3
4
5
6
Creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems.
Numerical analysis
NUAN
4
5
6
7
Using advanced computer systems and special programming techniques to solve complex computational problems.
High-performance computing
HPCC
4
5
6
7
AI/ML governance and risk management
1
2
3
4
5
6
7
Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement.
Stakeholder relationship management
RLMT
4
5
6
7
Defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations.
Governance
GOVN
6
7
Planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks.
Risk management
BURM
2
3
4
5
6
7
Developing, implementing and testing a business continuity framework.
Continuity management
COPL
2
3
4
5
6
Implementing and promoting compliance with information and data management legislation.
Information and data compliance
PEDP
4
5
6
Implementing and promoting ethical practices in the design, development, deployment and use of AI and data technologies.
Artificial intelligence (AI) and data ethics
AIDE
3
4
5
6
AI/ML education and automation
Learning and development
1
2
3
4
5
6
7
Designing and developing resources to transfer knowledge, develop skills and change behaviours.
Learning design and development
TMCR
2
3
4
5
Transferring knowledge, developing skills and changing behaviours using a range of techniques, resources and media.
Learning delivery
ETDL
2
3
4
5
Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA.
Competency assessment
LEDA
2
3
4
5
6
Automate, Assist, Augment
1
2
3
4
5
6
7
Leads the adoption, management and optimisation of methods and tools, ensuring effective use and alignment with organisational objectives.
Methods and tools
METL
2
3
4
5
6
Identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies.
Innovation management
INOV
5
6
7
Creating new and potentially disruptive approaches to performing business activities.
Business process improvement
BPRE
2
3
4
5
6
7
Providing authoritative, professional advice and direction in a specialist area.
Specialist advice
TECH
4
5
6
Planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks.
Risk management
BURM
2
3
4
5
6
7
Facilitating the professional development of individuals in line with their career goals and organisational requirements.
Professional development
PDSV
4
5
6
Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results.
Performance management
PEMT
4
5
6
Enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing.
Employee experience
EEXP
4
5
6
Planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture.
Job analysis and design
JADN
3
4
5
AI/ML system development and engineering
Software development and testing for AI/ML systems
1
2
3
4
5
6
7
Developing software components to deliver value to stakeholders.
Programming/software development
PROG
2
3
4
5
6
Architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles.
Software design
SWDN
2
3
4
5
6
Designing and deploying software product configurations into software environments or platforms.
Software configuration
PORT
2
3
4
5
6
Assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing.
Functional testing
TEST
1
2
3
4
5
6
Assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards.
Non-functional testing
NFTS
1
2
3
4
5
6
Producing design concepts and prototypes for user interactions and experiences of a product, system or service.
User experience design
HCEV
2
3
4
5
6
Validating systems, products or services against user experience goals, metrics and targets.
User experience evaluation
USEV
2
3
4
5
6
ML operations and service management
1
2
3
4
5
6
7
Provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments.
Infrastructure operations
ITOP
1
2
3
4
5
Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments.
System software administration
SYSP
2
3
4
5
Planning, identifying, controlling, accounting for and auditing of configuration items (CIs) and their interrelationships.
Configuration management
CFMG
2
3
4
5
6
Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards.
Release management
RELM
2
3
4
5
6
Managing the full lifecycle of assets from acquisition, operation, maintenance to disposal.
Asset management
ASMG
2
3
4
5
6
Ensuring service components have the capacity and performance to meet current and planned business needs.
Capacity management
CPMG
2
3
4
5
6
Ensuring services deliver agreed levels of availability to meet the current and future needs of the business.
Availability management
AVMT
3
4
5
6
Coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services.
Incident management
USUP
1
2
3
4
5
6
Managing the lifecycle of all problems that have occurred or could occur in delivering a service.
Problem management
PBMG
2
3
4
5
Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets.
Service level management
SLMO
2
3
4
5
6
7
Providing a source of consistent information about available services and products to customers and users.
Service catalogue management
SCMG
2
3
4
5
Managing the process to obtain formal confirmation that service acceptance criteria have been met.
Service acceptance
SEAC
3
4
5
6
Hardware and embedded systems
1
2
3
4
5
6
7
Specifying and designing hardware systems and components to meet defined requirements by following agreed design principles and standards.
Hardware design
HWDE
2
3
4
5
6
Designing and developing reliable real-time software typically within embedded systems.
Real-time/embedded systems development
RESD
2
3
4
5
6
Data science, engineering and analytics
1
2
3
4
5
6
7
Applying mathematics, statistics, data mining and predictive modelling techniques to gain insights, predict behaviours and generate value from data.
Data science
DATS
2
3
4
5
6
Enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data.
Data analytics
DAAN
2
3
4
5
6
7
Designing, building, operationalising, securing and monitoring data pipelines, stores and real-time processing systems for scalable and reliable data management.
Data engineering
DENG
2
3
4
5
6
Developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments.
Machine learning
MLNG
2
3
4
5
6
Creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems.
Numerical analysis
NUAN
4
5
6
7
Using advanced computer systems and special programming techniques to solve complex computational problems.
High-performance computing
HPCC
4
5
6
7
Specifying, designing and maintaining mechanisms for storing and accessing data across various environments and platforms.
Database design
DBDS
2
3
4
5
Developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets.
Data management
DATM
2
3
4
5
6
Developing models and diagrams to represent, communicate and manage data requirements and data assets.
Data modelling and design
DTAN
2
3
4
5
AI/ML security and compliance
Information security and assurance for the use of AI/ML
1
2
3
4
5
6
7
Defining and operating a framework of security controls and security management strategies.
Information security
SCTY
2
3
4
5
6
7
Protecting against and managing risks related to the use, storage and transmission of data and information systems.
Information assurance
INAS
2
3
4
5
6
7
Manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity.
Security operations
SCAD
1
2
3
4
5
6
Identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact.
Vulnerability assessment
VUAS
2
3
4
5
Testing the effectiveness of security controls by emulating the tools and techniques of likely attackers.
Penetration testing
PENT
2
3
4
5
6
Quality and measurement
1
2
3
4
5
6
7
Defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives.
Quality management
QUMG
2
3
4
5
6
7
Assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met.
Quality assurance
QUAS
2
3
4
5
6
Developing and operating a measurement capability to support agreed organisational information needs.
Measurement
MEAS
2
3
4
5
6
Safety and compliance
1
2
3
4
5
6
7
Applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments.
Safety engineering
SFEN
2
3
4
5
6
Assessing safety-related software and hardware systems to determine compliance with standards and required levels of safety integrity.
Safety assessment
SFAS
4
5
6
AI/ML implementation and project management
Business analysis and process optimisation
1
2
3
4
5
6
7
Investigating business situations to define recommendations for improvement action.
Business situation analysis
BUSA
2
3
4
5
6
Defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment.
Feasibility assessment
FEAS
2
3
4
5
6
Creating new and potentially disruptive approaches to performing business activities.
Business process improvement
BPRE
2
3
4
5
6
7
Managing requirements through the entire delivery and operational lifecycle.
Requirements definition and management
REQM
2
3
4
5
6
Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied.
User acceptance testing
BPTS
2
3
4
5
6
Identifying users' behaviours, needs and motivations using observational research methods.
User research
URCH
2
3
4
5
6
Supplier and contract management
1
2
3
4
5
6
7
Managing, or providing advice on, the procurement or commissioning of products and services.
Sourcing
SORC
2
3
4
5
6
7
Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality.
Supplier management
SUPP
2
3
4
5
6
7
Managing and operating formal contracts, addressing supplier and client needs in product and service provision.
Contract management
ITCM
2
3
4
5
6
7
Project and change management for AI/ML initiatives
1
2
3
4
5
6
7
Developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services.
Portfolio management
POMG
5
6
7
Identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives.
Programme management
PGMG
6
7
Delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts.
Project management
PRMG
4
5
6
7
Providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques.
Portfolio, programme and project support
PROF
2
3
4
5
6
Assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated.
Change control
CHMG
2
3
4
5
6
Planning, designing and implementing activities to transition the organisation and people to the required future state.
Organisational change management
CIPM
2
3
4
5
6
Organisational management for AI/ML
Organisational design and workforce planning
1
2
3
4
5
6
7
Planning, designing and implementing an integrated organisation structure and culture.
Organisation design and implementation
ORDI
3
4
5
6
7
Planning, analysing and designing job roles and structures to align with organisational requirements, goals and culture.
Job analysis and design
JADN
3
4
5
Strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs.
Workforce planning
WFPL
4
5
6
Acquiring, deploying and onboarding resources.
Resourcing
RESC
2
3
4
5
6
Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results.
Performance management
PEMT
4
5
6
Financial management
1
2
3
4
5
6
7
Assessing the attractiveness of possible investments or projects.
Investment appraisal
INVA
4
5
6
Conducting in-depth analysis of financial data to derive insights and support decision-making.
Financial analysis
FIAN
2
3
4
5
6
Developing and managing financial budgets and forecasts to enable effective decision-making and resource allocation.
Budgeting and forecasting
BUDF
2
3
4
5
6
Planning, controlling and analysing costs to enable the effective use of financial resources.
Cost management
COMG
2
3
4
5
6
Generic attributes
Attributes
1
2
3
4
5
6
7
No description available.
Autonomy
AUTO
1
2
3
4
5
6
7
No description available.
Complexity
COMP
1
2
3
4
5
6
7
No description available.
Influence
INFL
1
2
3
4
5
6
7
No description available.
Knowledge
KNGE
1
2
3
4
5
6
7
Business skills/Behavioural factors
1
2
3
4
5
6
7
No description available.
Collaboration
COLL
1
2
3
4
5
6
7
No description available.
Communication
COMM
1
2
3
4
5
6
7
No description available.
Improvement mindset
IMPM
1
2
3
4
5
6
7
No description available.
Creativity
CRTY
1
2
3
4
5
6
7
No description available.
Decision-making
DECM
1
2
3
4
5
6
7
No description available.
Digital mindset
DIGI
1
2
3
4
5
6
7
No description available.
Leadership
LEAD
1
2
3
4
5
6
7
No description available.
Learning and development
LADV
1
2
3
4
5
6
7
No description available.
Planning
PLAN
1
2
3
4
5
6
7
No description available.
Problem-solving
PROB
1
2
3
4
5
6
7
No description available.
Adaptability
ADAP
1
2
3
4
5
6
7
No description available.
Security, privacy and ethics
SCPE
1
2
3
4
5
6
7
SFIA Levels of responsibility


SFIA's attributes of Autonomy, Influence and Complexity are the key to determining level of impact, responsibility and accountability. Click the SFIA level to find the details.
SFIA Level 1
Follow		 SFIA Level 2
Assist		 SFIA Level 3
Apply		 SFIA Level 4
Enable		 SFIA Level 5
Ensure, advise		 SFIA Level 6
Initiate, influence		 SFIA Level 7
Set strategy, inspire, mobilise
Performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. Learns and applies basic skills and knowledge. Provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. Actively learns through training and on-the-job experiences. Performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. Works under general direction, exercises discretion, and manages own work within deadlines. Proactively enhances skills and impact in the workplace. Performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. Provides authoritative guidance in their field and works under broad direction. Accountable for delivering significant work outcomes, from analysis through execution to evaluation. Influences the organisation significantly, makes high-level decisions, shapes policies, demonstrates thought leadership, fosters collaboration, and accepts accountability for strategic initiatives and outcomes. Operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.
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