The global skills and competency framework for the digital world

#1541 Update level descriptors for Incident Management (USUP) to align with other skills change request pending

Need better level indicators

Very easy to reach USUP 4 - often see CSMG3 and USUP4 together
Need to enhance guidance - this applies to the management of the incidents and the incident process, not just being a resolver at the end of a ticketing system

Proposed change applies to Incident management

Current status of this request: pending

nz sfia users