The global skills and competency framework for the digital world

#1489 New skills for Customer/Client Management (or more generically Contract Management) change request pending

We don't currently have a skill for a supplier to use to manage their customer/client. This might the reverse side of the SUPP and ITCM skill from the supplier point of view.

RLMT only covers some aspects of the relationship a suppplier has with their clients or customers. The previous Account Management skill (SFIA5 ACMG) might serve as a good starting point

Current status of this request: pending

nz sfia users