The global skills and competency framework for the digital world

#1487 New skill for Monitoring & Event Management change request pending

Monitoring/Event Management is mentioned to some degree in existing skills (e.g. ITOP, MEAS) but there are plenty of examples of roles with a specialist focus on designing, maintaining, and operating monitoring systems and event management processes separate from the systems-operations skills like ITOP.

Lower levels skills might include basic acknowledgement of events alerts, initiating incident/problem tickets or performing pre-agreeed actions. Higher levels would include ownership of the event management and alerting systems.

Current status of this request: pending

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