SFIA View: Delivery and operation
Skills at a glance
Skills by category
| Category | Skill | Levels | ||||||
|---|---|---|---|---|---|---|---|---|
| Service design | Availability management AVMT | 4 | 5 | 6 | ||||
| Service level management SLMO | 2 | 3 | 4 | 5 | 6 | 7 | ||
| Service transition | Service acceptance SEAC | 4 | 5 | 6 | ||||
| Configuration management CFMG | 2 | 3 | 4 | 5 | 6 | |||
| Asset management ASMG | 2 | 3 | 4 | 5 | 6 | |||
| Change management CHMG | 2 | 3 | 4 | 5 | 6 | |||
| Release and deployment RELM | 3 | 4 | 5 | 6 | ||||
| Service operation | System software SYSP | 3 | 4 | 5 | ||||
| Capacity management CPMG | 4 | 5 | 6 | |||||
| Security administration SCAD | 1 | 2 | 3 | 4 | 5 | 6 | ||
| Penetration testing PENT | 4 | 5 | 6 | |||||
| Radio frequency engineering RFEN | 2 | 3 | 4 | 5 | 6 | |||
| Application support ASUP | 2 | 3 | 4 | 5 | ||||
| IT infrastructure ITOP | 1 | 2 | 3 | 4 | ||||
| Database administration DBAD | 2 | 3 | 4 | 5 | ||||
| Storage management STMG | 3 | 4 | 5 | 6 | ||||
| Network support NTAS | 2 | 3 | 4 | 5 | ||||
| Problem management PBMG | 3 | 4 | 5 | |||||
| Incident management USUP | 2 | 3 | 4 | 5 | ||||
| Facilities management DCMA | 3 | 4 | 5 | 6 | ||||