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SFIA 9 skills directory A–Z

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Title Skill code Description Tags
Network design NTDS Designing communication networks to meet business requirements, ensuring scalability, reliability, security and alignment with strategic objectives. Small change, New level
Network support NTAS Providing maintenance and support services for communications networks. Large change, New level
Non-functional testing NFTS Assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards. Structural change, New skill
Numerical analysis NUAN Creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems. Guidance notes
Offensive cyber operations OCOP Plans, executes and manages offensive cybersecurity operations, including target selection, electronic target folders and post-operation analysis. New skill
Organisation design and implementation ORDI Planning, designing and implementing an integrated organisation structure and culture. Guidance notes, New level
Organisational capability development OCDV Providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements.
Organisational change enablement OCEN Facilitates cultural and behavioural change by enabling individuals and teams to embed new ways of working and adapt to changes. New skill
Organisational change management CIPM Planning, designing and implementing activities to transition the organisation and people to the required future state. New level
Organisational facilitation OFCL Supporting workgroups to implement principles and practices for effective teamwork across organisational boundaries and professional specialisms.
Penetration testing PENT Testing the effectiveness of security controls by emulating the tools and techniques of likely attackers. Small change, New level, Guidance notes
Performance management PEMT Improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. Small change
Portfolio management POMG Developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services.
Portfolio, programme and project support PROF Providing support and guidance on portfolio, programme and project management processes, procedures, tools and techniques. Small change
Problem management PBMG Managing the lifecycle of all problems that have occurred or could occur in delivering a service. New level
Process testing PRTS Assessing documented and undocumented process flows within a product, system or service against business needs through investigation and testing. New skill, Structural change
Product management PROD Managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement. New level, Structural change
Professional development PDSV Facilitating the professional development of individuals in line with their career goals and organisational requirements.
Programme management PGMG Identifying, planning and coordinating a set of related projects and activities in support of specific business strategies and objectives. Guidance notes
Programming/software development PROG Developing software components to deliver value to stakeholders.
Project management PRMG Delivering agreed project outcomes by aligning appropriate management techniques, collaboration, leadership and governance to specific project and organisational contexts. Small change
Quality assurance QUAS Assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. New level, Guidance notes
Quality management QUMG Defining and operating a management framework of processes and working practices to deliver the organisation's quality objectives. New level, Guidance notes
Radio frequency engineering RFEN Designing, installing and maintaining radio frequency based devices and software.
Real-time/embedded systems development RESD Designing and developing reliable real-time software typically within embedded systems. Guidance notes, Small change
Records management RMGT Planning, implementing and managing the full lifecycle of organisational records. New skill
Release management RELM Managing the release of new and updated services into production, ensuring alignment with business objectives and compliance standards. Large change, Split, New level, Re-named
Requirements definition and management REQM Managing requirements through the entire delivery and operational lifecycle.
Resourcing RESC Acquiring, deploying and onboarding resources. New level, Guidance notes
Risk management BURM Planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks. New level, Guidance notes
Safety assessment SFAS Assessing safety-related software and hardware systems to determine compliance with standards and required levels of safety integrity.
Safety engineering SFEN Applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments. New level
Sales support SSUP Providing advice and support to the sales force, customers and sales partners. Guidance notes
Scientific modelling SCMO Applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines. Guidance notes
Security operations SCAD Manages and administers security measures, using tools and intelligence to protect assets, ensuring compliance and operational integrity. Large change, Split
Selling SALE Finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities. Small change
Service acceptance SEAC Managing the process to obtain formal confirmation that service acceptance criteria have been met. New level, Guidance notes, Large change
Service catalogue management SCMG Providing a source of consistent information about available services and products to customers and users. New level
Service level management SLMO Agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets.
Software configuration PORT Designing and deploying software product configurations into software environments or platforms. New level, Guidance notes
Software design SWDN Architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. Small change
Solution architecture ARCH Developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. Small change
Sourcing SORC Managing, or providing advice on, the procurement or commissioning of products and services. Large change
Specialist advice TECH Providing authoritative, professional advice and direction in a specialist area. Small change
Stakeholder relationship management RLMT Systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. Small change
Storage management STMG Provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives. Small change, New level, Guidance notes
Strategic planning ITSP Creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. New level, Small change
Subject formation SUBF Specifying, designing and developing curricula within a structured and systematic education environment.
Supplier management SUPP Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality. Small change
Sustainability SUST Advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations. Guidance notes, Small change
System software administration SYSP Installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments. New level, Re-named, Large change
Systems and software lifecycle engineering SLEN Establishing and deploying an environment for developing, continually improving and securely operating software and systems products and services. Guidance notes, New level
Systems design DESN Designing systems to meet specified requirements and agreed systems architectures. Small change, New level
Systems development management DLMG Planning, estimating and executing systems development work to time, budget and quality targets. New level
Systems installation and removal HSIN Installing and testing, or decommissioning and removing, systems or system components.
Systems integration and build SINT Planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services. Small change
Teaching TEAC Delivering and assessing curricula in a structured and systematic education environment.
Technology service management ITMG Managing the provision of technology-based services to meet defined organisational needs. Small change
Threat intelligence THIN Developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation. Guidance notes
User acceptance testing BPTS Validating systems, products, business processes or services to determine whether the acceptance criteria have been satisfied. Small change, Re-named
User experience analysis UNAN Understanding the context of use for systems, products and services and specifying user experience requirements and design goals. New level
User experience design HCEV Producing design concepts and prototypes for user interactions and experiences of a product, system or service. New level
User experience evaluation USEV Validating systems, products or services against user experience goals, metrics and targets.
User research URCH Identifying users' behaviours, needs and motivations using observational research methods. New level, Small change
Vulnerability assessment VUAS Identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact.
Vulnerability research VURE Conducting applied research to discover, evaluate and mitigate new or unknown security vulnerabilities and weaknesses. Small change, New level, Guidance notes
Workforce planning WFPL Strategically projecting the demand for people and skills and proactively planning the workforce supply to meet organisational needs. Small change, Guidance notes