The global skills and competency framework for the digital world

Information systems coordination ISCO


Coordinating information and technology strategies where the adoption of a common approach would benefit the organisation.

Moving to SFIA 8 

There is an updated version of this skill for SFIA 8. 

  • SFIA 7 skill descriptions will remain available for you to use 
  • Previous SFIA assessments are not impacted by this change.

Guidance notes


This skill is typically applied within a large organisation in which information and technology strategy function is devolved to autonomous units, or within a collaborative enterprise of otherwise independent organisations. 

Examples where a common approach would benefit the organisation include — but are not limited to — shared services, service integration and management, sourcing, supplier management, cloud strategy, enterprise architecture, security.

Information systems coordination: Level 6


Maintains awareness of the global needs of the organisation.

Promotes the benefits that a common approach to technology deployment will bring to the business as a whole.

Coordinates and collaborates with others on the promotion, acquisition, development, and implementation of information systems and services.

Information systems coordination: Level 7


Establishes the organisation's strategy for managing information and communicates the policies, standards, procedures and methods necessary to implement the strategy.

Coordinates all aspects of management of the life cycle of information systems.

Represents the interests of the entire organisation to general management and external bodies on matters relating to information strategy.