Beyond Job Titles: Rethinking How We Define, Develop and Recognise ICT Skills How The Collective X is using SFIA to bridge the gap between skills development and workforce demand.
As ICT roles evolve and new skills emerge, how do we ensure that the skills being developed are the skills employers actually need? Differences in job titles, role definitions and competency requirements continue to make it difficult to align skills development with workforce demand, highlighting the need for a consistent, skills-driven approach across South Africa’s ICT ecosystem.
In this session, Deidre Samson will share how The Collective X has adopted and operationalised the Skills Framework for the Information Age (SFIA) to move beyond job titles and establish a common language for defining, developing and recognising ICT skills.
She will explain why SFIA was selected as an open, interoperable, internationally recognised and evolving framework, and how its skills-based structure enables organisations to respond to changing workforce requirements, incorporate emerging skills and align learning with the competencies required in the workplace.
Drawing on The Collective X’s implementation experience, the session will explore how SFIA supports ICT job role mapping, skills programme design, work-integrated learning (WIL) and competency assessment. It will also examine the distinction between ICT and digitally enabled skills, and how a shared understanding of skills can strengthen alignment between employers, government, education institutions and training providers.
Deidre will outline the quality assurance approach implemented with SkillsTX, through which skills programmes are mapped to SFIA and the programme mapping is accredited by a SFIA-accredited assessor. Learners who complete the aligned programme and successfully demonstrate the required competencies through the verification process can receive internationally recognised digital proficiency badges issued through APMG International.
The session will conclude with practical lessons from The Collective X’s SFIA implementation journey, highlighting how a common skills language can help bridge the gap between education, training and employment, and offer valuable insights for organisations looking to strengthen workforce readiness and recognise demonstrated ICT proficiency.
- • The need for a consistent and reliable digital/ICT competency framework.
• Why The Collective X selected SFIA as an open, evolving, holistic and internationally relevant framework.
• How The Collective X adapted SFIA to create a unified digital/ICT competency framework.
• Extending the framework to support progression from school-level digital literacy to professional digital skills.
• Creating a common skills language for employers, educators, training providers and learners.
• Supporting workforce planning, curriculum alignment, skills assessment and the identification of skills gaps.
• Practical lessons from the SFIA journey and perspectives from The Collective X cohort.
• A short nod to APMG, informing the audience of skills badges through certification (Scott can provide stats for this)