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Sales support
Providing advice and support to the sales force, customers and sales partners.
Located in
Future SFIA
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Skills
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Selling
Finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities.
Located in
Future SFIA
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Skills
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Marketing
Researching, analysing and stimulating potential or existing markets for products and services.
Located in
Future SFIA
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Skills
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Customer service support
Managing and operating customer service or service desk functions.
Located in
Future SFIA
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Skills
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Stakeholder relationship management
Influencing stakeholder attitudes, decisions, and actions for mutual benefit.
Located in
Future SFIA
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Skills
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Contract management
Managing and controlling the operation of formal contracts for the supply of products and services.
Located in
Future SFIA
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Skills
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Supplier management
Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service ...
Located in
Future SFIA
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Skills
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Sourcing
Managing, or providing advice on, the procurement or commissioning of products and services.
Located in
Future SFIA
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Skills
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Teaching
Delivering and assessing curricula in a structured and systematic education environment.
Located in
Future SFIA
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Skills
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Competency assessment
Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA.
Located in
Future SFIA
/
Skills