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SFIA
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The global skills and competency framework for the digital world
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12785 items matching your search terms.
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  1. Sales support

    Providing advice and support to the sales force, customers and sales partners.

    Located in Future SFIA / Skills
  2. Selling

    Finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities.

    Located in Future SFIA / Skills
  3. Marketing

    Researching, analysing and stimulating potential or existing markets for products and services.

    Located in Future SFIA / Skills
  4. Customer service support

    Managing and operating customer service or service desk functions.

    Located in Future SFIA / Skills
  5. Stakeholder relationship management

    Influencing stakeholder attitudes, decisions, and actions for mutual benefit.

    Located in Future SFIA / Skills
  6. Contract management

    Managing and controlling the operation of formal contracts for the supply of products and services.

    Located in Future SFIA / Skills
  7. Supplier management

    Aligning the organisation’s supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service ...

    Located in Future SFIA / Skills
  8. Sourcing

    Managing, or providing advice on, the procurement or commissioning of products and services.

    Located in Future SFIA / Skills
  9. Teaching

    Delivering and assessing curricula in a structured and systematic education environment.

    Located in Future SFIA / Skills
  10. Competency assessment

    Assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as SFIA.

    Located in Future SFIA / Skills
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